Good Uzbek Knives!


Shipping & Returns

Shipping and Returns.
Shipping.
Immediately after you complete your purchase at uzbekgoods.com, your order is sent to our production facility, manufactured, and packaged with great care.
For information on shipping rates for all products, select your destination:
United States, Canada & Mexico, Other International…
We process orders Monday through Friday in the order in which they are received. Orders placed after 12:00PM EST (Noon) M-Th and 11am EST Friday will not be processed until the next business day. If you want to check the status of your order, please use the tracking number included in your shipping confirmation email. If you have questions about your order, please call us at 1-718-668-5358 or email us at Customer Service and we would be happy to assist you.
Our express UPS shipping does not deliver on Saturday or Sunday nor do they deliver to Post Office boxes.

Express UPS Shipping Charges:

Order Total              Standard    3 day      2 day     Overnight

$0.00 - $49.99         $7.00        $12.00    $17.00    $22.00

$50.00 - $100.00     $0.00        $13.00    $18.00    $23.00

$100.01 - $200.00   $0.00        $14.00    $19.00    $24.00

$200.01 - $300.00   $0.00        $15.00    $20.00    $25.00

$300.01 - $400.00   $0.00        $16.00    $21.00    $26.00


 Please note, due to UPS shipping regulations, a number of our products are required to ship by ground within the United States. Additionally, these products cannot ship to the U.S. Virgin Islands. If priority shipping is selected upon check-out, you will be notified if one or more of your products are not eligible and the entire order will be shipped via ground shipping.

Report Order Problem.
If your order is missing a product, contains a damaged item, or other concern, please contact a Good Store's Customer Representative at 1-718-668-5358 or email us at Customer Service. To expedite your request, please have your order confirmation number available. We will always do our best to accommodate your concern as efficiently as possible.

Change Submitted Orders.
If you need to change an order you have already placed, please contact a Good Store's Customer Representative at 1-718-668-5358 or email us at Customer Service and select the subject "My Order" and topic "Can I Change My Order?". To expedite your request, please have your order confirmation number available. We will always do our best to accommodate your needs.

Returns.
If you don't love it we'll take it back. We strive to exceed your expectations with every product you receive. All products are made with the best materials using the special technologies. The uzbekgoods.com will update the Returns information as necessary.

Undeliverable Packages
On very rare occasions, packages are returned to us as undeliverable. We will attempt to re-ship orders that are returned to us as undeliverable.
In an effort to reduce the impact of returned Products, uzbekgoods.com returns the right to donate or recycle any returned or undelivered items as deemed appropriate in its sole discretion.

Return&Exchange.
Should you ever buy anything from us that is not pleasing to you, you may return any of our products, to the original point of purchase, for a full 100% money-back guarantee.
It's easy! Just contact Customer Support to receive a Return Merchandise Authorization (RMA) number. Please specify whether you want a replacement or refund. Customers who purchase products from Good Store 's website may return them by mail.
Write the RMA number on the packing slip and include the slip in your return package.
Return the package to:
Good Store Returns Department
(Attn: Natalya Platonova).
4120 Manhattan Ave Suite #1.
Brooklyn, NY 11224
You will be notified when your goods are received at our facilities, after which, it typically takes 7-21 days for your card or account to be credited.
Orders to Alaska, Hawaii, and the US Virgin Islands take 6 to 8 business days. Please select the shipping option that best suits your delivery needs during "Checkout."
Please call for more details. If you should need further information regarding the return, please do not hesitate to call us at 1-718-668-5358, and it would be our pleasure to assist you however we could.

International Shipping.
We regret that we do not ship outside the U.S. at this time for orders placed at uzbekgoods.com.
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